AZDOME dash cam App

AZDOME dash cam App

Homepage Help Center

App Usage Issues

Dashcam Issues

Troubleshooting common AZDOME dash cam recording, power, and storage problems.

Find help for common problems with your AZDOME dash cam, including power, recording, screen, audio, and memory card issues. Pick a topic below to diagnose and fix your camera.

Dashcam won't turn on?

Stuck on the power-on interface and unable to enter the system?

Dashcam keeps turning on and off?

The dashcam does not shut down after the car ignition switch is turned off?

The dashcam does not record?

The recording is discontinuous and there are gaps?

The dashcam screen is black?

The image is not clear?

Is there no display from the rear camera?

No sound during playback?

No response to voice control

Is the video playback speed very fast?

Stuttering/slow response of buttons/touch screen?

The button function or touch screen function does not work?

Cannot turn on the parking monitoring option or there is no parking monitoring function option?

Incorrect memory card format/TF card abnormality/memory error?

The system language setting does not work? The time cannot be saved?

The screen is still on even when the dashcam is turned off after connecting the hardwire kit?

G-Sensor does not work