The dashcam does not record?

Due to the large size of high-definition video data, when recording and storing video simultaneously, each frame of data is saved on the storage card. If a low-quality or slow card is used for storage, the processing speed of the storage card may not keep up with the speed required for recording, which can occasionally lead to automatic stopping of the recording process, making it impossible to take photos or record videos.

Solution

1. Check if the dashcam has detected the memory card; if there is no memory card, it will not store video.
2. Check if the memory card is full and if there is enough space to save video; if it is full, you need to clear space to continue recording.
3. Check if the loop recording function is enabled in the menu.
4. If after powering on the device you receive prompts to format the memory card / incorrect memory card format / TF card error / memory error, please format it in the dashcam's settings before use (see Incorrect memory card format / TF card abnormality / memory error?):
   • For screenless dashcams, you can connect to the APP and format the TF card in the dashcam settings option.
   • For screen dashcams, you can format it in the screen settings function.
5. If you still cannot record after formatting the memory card in the dashcam's settings, you may need to replace the memory card.
6. Confirm that the memory card is a Class 10, U3, A2 Speed memory card for the dashcam, and that the memory card capacity does not exceed the maximum supported expansion capacity of the dashcam.