LogoAZDOME dash cam App
LogoAZDOME dash cam App
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Dashcam Issues
App Usage Issues
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Cannot find the dashcam WiFi?

What to check when the AZDOME app can't find your dash cam's WiFi — power, distance, permissions, and restarts.

  1. The dashcam is not powered on, or the mobile phone is not within 2 meters of the dashcam. Please turn on the dashcam and ensure the indicator light is functioning normally.
  2. The dashcam WiFi is not turned on. Please manually or use voice control to turn on the dashcam WiFi.
  3. The mobile phone WiFi is not turned on. Please enable WiFi in the WiFi function list in your phone's settings.
  4. Location permissions are not enabled. Please go to your phone settings - 'Privacy' - 'Location Services', find 'AZDOME', select 'While using the app', and then re-enter the app.
  5. If someone else has connected to the dashcam and you cannot connect, you need to restart the dashcam.
  6. Restart the mobile phone and dashcam then try again.
  7. The device's WiFi module is damaged.