LogoAZDOME dash cam App
LogoAZDOME dash cam App
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Dashcam Issues
App Usage Issues
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Failed to add or connect the dashcam in the APP?

Fix failures adding or connecting an AZDOME dash cam in the app — distance, mobile data, and restarts.

  1. Please bring the mobile phone within 2 meters of the dashcam and try again.
  2. Please turn off the mobile data network (mobile data may affect the connection between the dashcam and the APP).
  3. Please do not connect multiple phones to the dashcam frequently; wait for 1 minute before trying again or restart the dashcam before connecting.
  4. Internal exception in the dashcam, please restart the dashcam. If the issue persists, please restore the dashcam to factory settings.